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MHS Access

Windows Installation Instructions

To begin, download and run the following installer:

Methodist Healthcare System Installer

File Download Prompt

Next, click on the new MHS Access icon located on your desktop.

MHS Access Icon

MHS Access

Enter your User Name and Password, then click Log On (your 3/4 ID will be in the following format: XNV1234).

MHS Access Login Prompt

Please take a moment to read our new Security Enhancements, then click Continue to begin setting up four Security Questions.

Security Enhancements Info

Select and answer four Security Questions (avoid using symbols in any of your answers). If you're not using a public computer, select Yes to have your PC remember your answers. Click Continue to proceed.

Security Question Enrollment

Verify that your questions and answers are correct, then click Finish to proceed (Click Update your Settings if you need to correct an answer).

Confirming Security Questions and Answers

After reading the Citrix license agreement, select the check box and click Download to begin the installation.

Citrix Plugin Download

Click Run to begin the File Download.

Citrix Plugin Download Prompt - Click Run

Click Run to begin installing the Citrix Online Plugin.

Do You Want To Run This Software? - Click Run

The Citrix Online Plugin will take about 2-3 minutes to install.

Citrix Plugin Installation Progress Bar

After the installation completes, you will receive a confirmation message. Click OK.

Citrix Plugin Installation Completed - Click OK

Your MHS Access Workstation will launch automatically.

Connecting To Your Virtual Desktop...

To learn more about using your MHS Access Workstation, click here.

Virtual Desktop

Having trouble? Please visit our help guide or contact Service Desk @ 210-575-0090.

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